Alex has deep product and management experience from Microsoft, Amazon.com, and Trilogy. At Microsoft, he was the group program manager for the MSN Entertainment business unit, which included the MSN Music, Video, Movies, and TV Web sites. He also drove the company's device synchronization strategy for Windows Vista and was a key member of the CRM team. At Trilogy, Alex led the successful deployment of a complex CRM solution for Toyota. He was responsible for the marketing and program management of Amazon's Web services and oversaw the launch of the Mechanical Turk online marketplace.

Alex holds undergraduate and graduate degrees in computer science from Cornell University, where he also completed coursework at Cornell's Johnson School of Management. As an undergraduate, he was named an AT&T Bell Laboratories Scholar, which provided a full scholarship to the college of his choice and an opportunity to work on digital media, voice over IP, and speech recognition at Bell Labs. As a graduate student, Alex was a recipient of a full-tuition scholarship from Microsoft Corporation.